[Step 1] Send your payment (over-the-counter, online transfer, fund transfer, bank-to-bank transfer) to any of the bank accounts stated below:

Branch : Herrera St., Legaspi Village Makati
Savings Acct. # : 0553-0555-17640

Note: Deposit charge waived for provincial deposits

Branch : Salcedo Branch
203 Salcedo St., Legaspi Village, Makati
Current Acct. # : 00253-800-3615

Note: Deposit charge waived for provincial deposits

[Step 2] Inform LoadCentral about the details of your payment by doing any of the following:

(A) For those Dealers, SubDealers and Retailers who are in Metro Manila they can contact LoadCentral and provide the following information:

  1. LoadCentral Username (mobile number or alphanumeric account registered in the system)
  2. Amount transferred or deposited
  3. Name of bank and branch location / code
  4. Date and time payment was made

(B) Sending SMS message to the Automated Verification Text Hotline 09285083355 using the following syntax. Kindly note that sending of incomplete deposit details or sending incorrect syntax will nullify your request. To avoid any inconvenience, follow these syntax with correct details.

Syntax for Bank Deposit:

Banco De Oro
DEP [space] RegName [comma] UserName/Registered Number [comma] BDO [comma] BranchName [comma] BranchCode [comma] Date [comma] Time [comma] Amount

DEP Juan dela Cruz,09187654321,BDO,Grace Park Caloocan,123cd,2015-02-01,12:34:56,1000

DEP [space] RegName [comma] UserName/Registered Number [comma] MBTC [comma] BranchName [comma] Date [comma] Time [comma] Amount

DEP Juan dela Cruz,09187654321,MBTC,Grace Park Caloocan,2015-02-11,12:34:56,1000

Syntax for Online Banking:

DEP [space] RegName [comma] UserName/Registered Number [comma] BDO-IB [comma] ReferenceNumber [comma] DateTime [comma] Amount

DEP Juan dela Cruz,09187654321,BDO-IB,FT-20150201-987654,2015-02-11,12:34:56,1000

DEP [space] RegName [comma] UserName/Registered Number [comma] MBTC-IB [comma] SequenceNumber [comma] Date [comma] Time [comma] Amount

DEP Juan dela Cruz,09187654321,MBTC-IB,123456,2015-02-11,12:34:56,1000

To follow-up verification request:

FF [space] Registered Number [space] BANK [space] Date and Time of Deposit / Transfer

For other concerns with verification:

DEP [space] MSG [comma] Message to Verification [comma] Registered Number

(C) You can also email the details of your payments to razer-deposits-ph@razer.com

Email subject: Replenish wallet load (Mon DD YYYY)
Email body: compose something like

I have deposited xxxx pesos into LoadCentral’s BDO/MB bank account. Please help process my wallet load.

username = 09187654321
account type = SubDealer or Retailer
name = Your Registered Name
bank = BDO/MB
bank code = 123
branch = Bank’s Branch Location
date = Mon DD YYYY hh:mm:ss
amount = xxxx

Thank you very much.


  1. Php1.00 = 1 LoadCentral loadwallet credit
  2. The minimum amount of deposit is Php500.00. LoadCentral office will not entertain amounts less than that.
  3. Cut-off time for deposit verification is 6:00PM Mondays to Fridays. No verification & walletload replenishment on weekends and holidays. All SMS, phone calls and chat messages beyond this time will be processed on the next working day.
  4. Processing on the average is 2 hours depending on the volume of transactions. Also if the Bank’s online system is down which is beyond LoadCentral’s control, it may take a bit longer.
  5. SmartMoney/SmartPadala and BPI payments have been discontinued as of Mar 1, 2019. Don’t use these options or send to any accounts not stated here to avoid any inconvenience.
  6. EastWest Bank has been added as a new payment option to replenish our walletload.

Customer Support access:
Available on the following time schedule:
Monday to Saturday: 9:00 am – 10:00 pm
Sunday: 10:00 am – 6:00 pm

(02) 441-2407, (02) 441-5164
(02) 441-5171, (02) 441-5357
(02) 441-5356, (02) 441-2414
(02) 441-6238, (02) 441-6239

Live Chat: new.acct.lc@gmail.com

HelpDesk: help@loadcentral.com.ph

Kindly use the form below to send verification request for walletload replenishment or registration fee. If you are having problems receiving our email in your inbox, kindly whitelist loadcentral.info in your email provider by adding “verify@loadcentral.info” in your contact list.

    Advisory: There would be no payment verification and walletload replenishment on Dec 8 (Feast of the Immaculate Conception). Normal operation resumes on Dec 9. Kindly replenish your walletload in advance to avoid any inconvenience. Thank you.

    LoadCentral Account Information
    Registered SIM :  Type :
    Full Name :
    Email :

    Payment Details
    Reason :
    Payment Method :  If Others,
    Owner of Account :
    Branch Location :
    Branch Code :
    Reference Number :
    Date :  Time :
    Amount :
    Upload Image :
    256KB size limit. Resize your picture if it's too big!
    Accepted types: jpg, jpeg, png, gif, pdf, doc, docx

    captcha*Enter exact code displayed on the left side


    • We operate from 9:00AM – 6:00PM (GMT+8) Mon-Fri. All submissions made after said cut-off time shall be processed on the next business day.
    • No verification during weekends, holidays and special events.
    • To avoid inconvenience, send complete and correct information only.
    • sending of scanned copy of deposit slip or screen dump of online transfer transaction is recommended because it would help us verify your payment FASTER.